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The VoIP Forum
Congress Centre, London WC1
5th November, 2002
Over 100 delegates attended the recent Voice Over
IP Forum, which took place at the Congress Centre in Central
London on 5th November. Sponsoring Partners and speakers at
the event included Analysys, Nortel Networks, Quintum, Clarent,
Network Associates (Sniffer), with an end user case study
from the RSPCA.
Delegates at the VoIP forum included senior IT, Network and
Telecom Directors and Managers from both corporates and SMEs.
Including companies such as AXA, Walt Disney, Thames Valley
Police, Institute of Petroleum, The Salvation Army, Anchor
Trust, English Heritage, Abbey National Banking Group, Credit
Lyonnais, OAG, Rolls Royce, US Airtours and CO-OP who had
this to say:
'I was very satisfied'
Peter Sloper, IT Manager, Marubeni Europe plc
'Was worth the time out of the office'
Paul Blake, Director of IT, Norbain SD Ltd
'Was all very professional'
K Brown, Senior Manager, Credit Lyonnais
'Perfect venue and excellently run'
Peter Courtney, IT Director, Teledesign
The sponsoring partners were equally enthusiastic about the
event:
'I truly enjoyed the forum. I thought it went very well.
It was well organised and the content was very good'
Chuck Rutledge, VP Marketing, Quintum Inc
'I thought it was a thoroughly successful day and we
found great benefit in taking part'
Sarah Pollen, UK Field Marketing Co-ordinator, Network Associates
(Sniffer)
'I thought the event was worth sponsoring and thought
the attendance levels were very good'
Laura Foxton, Account Marketing, Nortel Networks






Introduction
The aim of the forum
Key issues to be discussed
The Forum format
Who should attend
Benefits of attending
Forum Agenda
Forum Partners
Speaking, Sponsoring & Exhibition opportunities
Forum venue
Delegate Registration
Introduction
To many, the term Voice over IP (VoIP) still conjures up
memories of crackly conversations over the internet using
a cumbersome headset attached to a PC. But today's VoIP
services have come along way since then. Indeed, they are
almost indistinguishable in quality from ordinary phone lines,
and are capable of providing far greater functionality. If
you use third-party carriers for long-distance and international
calls, the chances are that you have already used VoIP without
being aware of it.
A report by Frost & Sullivan predicts that 75% of all
voice services will be delivered across the internet by 2007.
A recent convert to the technology is Lloyds of London who
recently implemented a voice-over-IP network and have projected
a net benefit of £4m over the next four years.
The appeal of VoIP technology lies in cost savings that come
from adding voice to the line that carries internet access
and the benefits speak for themselves:
- reduced phone bills and network administration costs
- increased employee mobility and productivity
- more intelligent call handling
- greater organisational flexibility
- new ways to communicate with third parties
The aim of the Forum
The VoIP Forum aims to give senior IT executives a thorough
insight into the strategic and business issues relating to
VoIP implementation, whilst at the same time providing a platform
for networking with leading vendors of VoIP technology and
solutions.
Key issues to be discussed
- What are the pros and cons versus existing voice networks?
- How to implement a framework for developing VoIP strategy
- How to develop IT and operational capabilities for VoIP
- How Voice Over IP will work with your current LAN and
WAN environments
- How emerging standards such as Session Initiation Protocol
(SIP) and media Gateway Control Protocol (MGCP) will effect
voice over IP rollouts
- What steps to take to secure your voice calls
- What are the risk factors in VoIP implementation?
- What are the VoIP implementation options?
- What are the rewards of VoIP?
The Forum format
The VoIP Forum will consist of a one-day conference with
a series of presentations from leading vendors, users and
industry experts, together with a small exhibition where delegates
will have access to a range of supplier companies during the
refreshment and lunch breaks.
Who should attend?
The VoIP forum will be of major importance to:
- Managing Directors and CEOs
- IT Directors and CIOs
- IT Managers
- Telecommunication Managers
- Network Managers
- IS Directors/Managers
- eBusiness Managers
In addition to managers from other functional activities
who wish to gain a greater understanding of VoIP
Benefits of Attending
- Opportunity to gain knowledge and insight from industry
leaders
- Make informed decisions about incorporating VoIP into
your business strategy
- Discover how to achieve real return on investment from
VoIP
- Relaxed but focussed atmosphere to explore new ideas and
technologies with industry experts and peers away from the
distraction of the office
Forum Agenda
| 09.00 |
Registration and coffee in the exhibition area |
| 09.30 |
Chairman's Introduction
David Mackenzie, Principal Consultant and Founder, CT Consulting |
| 09.40 |
'Overview of VoIP in the enterprise:benefits,
applications and ROI'
What are the key benefits that are specific to IP?
What are the sector specific 'killer applications' that
can justify
a wholesale switch to VoIP
Cost comparison with traditional TDM systems - for both
owned and
outsourced networks
How to manage the migration
Margaret Hopkins, Independent Analyst (formally
with Analysys) |
| 10.20 |
'Evolution or Revolution, What are the Business Drivers?'
Why change?
What are the market drivers?
Understanding the VoIP opportunity.
Ian Komar, Senior Product Manager, Nortel Networks |
| 11.00 |
Refreshment Break in the exhibition area |
| 11.30 |
Voice Over IP - Today and Tomorrow
VoIP technology overview
How is VoIP deployed today
What is the future for VoIP
What is the value proposition of migrating to VoIP from TDM
Kurt Stansbury, Director Business Strategy, Clarent |
| 12.10 |
'No Risk VoIP' (For Maximum Quality of Service and Rapid ROI)
The key commercial decision when considering to deploy VoIP is that of risk. While some organisations may choose to 'throw out' the PBX, many more would rather deploy VoIP while retaining a PSTN option. Tenor intelligent VoIP switches are the only ones to eliminate the risk of VoIP deployment while guaranteeing QoS
- Return on Investment in VoIP can be mere months for an SME
- ROI for a multi-national can be mere weeks
- Reduce IT ops costs by from a shared converged infrastructure
- Reduce telecoms bills and support a distributed workforce
- You don't have to cut the PSTN cord
Chuck Rutledge, VP Marketing, Quintum Technologies Inc |
| 12.50 |
Buffet Lunch in the exhibition area |
| 13.50 |
'Successfully Integrating Voice Into Your Data Network'
Organisations all over the world are implementing or considering voice over IP because of all of the benefits it brings. However, not all of them are considering the effect that these implementations will have on their existing data infrastructure. During this session, Sniffer Technologies will describe the best practices necessary to ensure a successful implementation that will ensure that voice and data will co-exist without degrading existing services.
Stuart Beattie, Senior Manager, Sniffer Technologies (Network Associates)
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| 14.30 |
Case Study |
| 15.10 |
Refreshment break in the exhibition area |
| 15.25 |
Moderated Panel Discussion |
| 16.15 |
Close of Forum |
Forum Partners
Speaking, Sponsorship and Exhibition
Opportunities
If you are interested in the speaking, sponsoring and exhibition
opportunities at the VoIP Forum and would like to increase
your profile at the event please contact Ashley Oulton at
IBA Forum on +44 (0) 20 8290 6803 or email ashley@ibaforum.co.uk
Forum Venue
Congress Centre
28 Great Russell Street
London WC1B 3LS
Congress Centre is situated in central London only 3 minutes
walk away from Tottenham Court Road underground station, which
has excellent direct links to Euston, Charing Cross, Waterloo
and Liverpool Street railway stations. There are also two
public car parks close by in Great Russell Street and Museum
Street.
Forum Delegate Registration
The VoIP Forum, 5th November, Congress Centre, Great Russell
Street, WC1
Please note attendance as a delegate at the VoIP Forum is
free of charge to representatives of end user companies who
pre-register for the event. As IBA Forum events are normally
oversubscribed we recommend that you register today!
| Contact |
If you are interested in the
speaking, sponsoring and exhibiting opportunities at any
of our forthcoming events please contact Ashley Oulton
at ashley@ibaforum.co.uk
or call +44 (0) 20 8290 6803 |

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