Voice Over IP (VoIP) 2003 Forum

Congress Centre, Great Russell Street, London WC1
12th November, 2003

The 125 delegates who attended the recent Voice Over IP Forum voted it a huge success. They listened to presentations from senior representatives from Nortel Networks, Mitel Networks, Qube Networks, Psytechnics, Codima Technologies, 4C Strategies and Deloitte Consulting.

The delegates themselves were made up of IT, Network and Telecoms Directors and Managers from Corporates, SMEs and Government. Including from the private sector: British Airways; BBC; Capital One; EDF Energy; Mizuho Capital Markets; Nationwide Building Society; PruPim; United Utilities and from the public sector: Borough of Poole; Corporation of London; Department of Works & Pensions; MoD; National Air Traffic Services; NATO; NISCC; North Yorkshire Police; Planning Inspectorate; Terrence Higgins Trust; Corporation of London; University of Gloucestershire and University Hospital to mention a few.

This is what they had to say about the event:

'Excellent, very good value. Has probably saved our council a large sum of money and years of work not wasted'
Network Support Leader, Borough of Poole

'Well organised, good balance of speakers with objective advice - not too much vendor pitch'
Global IT Manager, Infineum Chemicals

'Very good, some good speakers and good companies to explain VoIP'
National ICT Manager, Terrence Higgins Trust

'Very informative - diverse audience added greatly to the forum'
Systems Support Specialist, Parexel International

'Excellent, consolidated a lot of my thoughts as to our way forward'
Technical Support Team (Voice), Queens Medical Centre

'Very thought provoking and extremely well balanced. Good Views from both sides of the argument with open well thought out opinions'
Communications Engineer, NATO

'Very good, informative and covered a varied range of subjects'
ENS Convergence Manager, Capital One

'Good and very well organised'
IT Strategy & Assurance Manager, United Utilities

Introduction
The aim of the forum
Key issues to be discussed
The forum format
Who should attend
Benefits of attending
Forum Agenda
Testimonials from last year's Voice Over IP Forum
Forum Partners
Speaking, Sponsoring & Exhibition opportunities
Forum venue
Delegate Registration

Introduction

Voice Over IP (VoIP) offers a flexible, cost-effective and secure alternative to expensive traditional leased lines, and are an especially effective and efficient means of communication for companies who have multiple sites, are adding additional branches, or for the scheduled replacement of existing networks. VoIP can also enable organisations to extend secure and cost-effective connectivity to teleworkers who can become part of the office LAN via a Virtual Private Network (VPN).

According to recent figures from industry analyst Synergy Research, the global market for Voice Over IP products was worth $849m (£542m) in 2002, and predicted it will grow by 50% a year to reach $4.4bn in 2006. The recent development and improvement of performance, functionality, standards, security and quality of service (QoS), now make Voice Over IP (VoIP) a very attractive option and the benefits speak for themselves:

• reduced phone bills and operational costs
• reduced network management overhead and more integrated systems
• more intelligent call handling
• increased employee mobility, flexibility and productivity
• greater organisational and change flexibility
• new ways to communicate with third parties

However, whilst Voice Over IP (VoIP) is currently on the minds of many IT executives, concerns about quality of service (QoS), immature standards, hardware/software costs, voice quality and security still abound, and executives who are looking to discover if they can achieve real return on their investments from Voice Over IP (VoIP), find it increasingly difficult to get unbiased and clear information. This one-day event plans to fill that need.

The aim of the forum

The Voice Over IP (VoIP) 2003 Forum aims to give senior IT, Network and Telecoms executives a thorough insight into the strategic and business issues relating to Voice Over IP (VoIP) implementation and management, whilst at the same time providing a platform for networking with leading vendors of Voice Over IP (VoIP) technology solutions and their peers at the accompanying exhibition.

Key issues to be discussed

What are the real business benefits of Voice Over IP?
What are the pros and cons versus existing voice networks?
How to implement a framework for developing a Voice Over IP strategy
How to develop IT and operational capabilities for Voice Over IP
What are the Voice Over IP implementation options? (Pure IP PBXs vs IP-enabled TDM PBX systems; unmanaged Services vs managed)
How standards such as Session Initiation Protocol (SIP) and Media Gateway Control Protocol (MCGP) have effected VoIP rollouts
What QoS (Quality of Service) and SLAs (Service Level Agreements) should be in place?
What steps to take to manage and secure your Voice Over IP network?
What are the rewards and risks in Voice Over IP implementation?

The forum format

The Voice Over IP (VoIP) 2003 Forum will consist of a one-day conference with a series of presentations from leading vendors, users and industry experts together with a small exhibition where delegates will have access to a range of supplier companies during the refreshment and lunch breaks.

Who should attend?

The Voice Over IP (VoIP) 2003 Forum will be of major importance to:

• Managing Directors and CEOs
• IT Directors and CIOs
• IT Managers
• Network Managers
• Network Architects
• Telecoms Directors/Managers
• IS Directors/Managers
• Systems Managers/Administrators
• eBusiness Managers

In addition to managers from other functional activities who wish to gain a greater understanding of Voice Over IP (VoIP)

(Please note attendance as a delegate at the Voice Over IP (VoIP) Forum is free of charge to representatives of end user companies who pre-register for the event)

Benefits of attending

• Opportunity to gain knowledge and insight from both industry leaders and end users
• Make informed decisions about incorporating VoIP into your business strategy
• Identify and examine quality of service, standards, cost and security concerns of VoIP deployment
• Discover how to achieve real return on investment from VoIP
• Relaxed but focussed atmosphere to explore new ideas and technologies with industry experts and peers away from the distraction of the office

Forum Agenda

Testimonials from last year's Voice Over IP Forum

Delegates

'I was very satisfied'
IT Manager, Marubeni Europe plc

'Was worth the time out of the office'
Director of IT, Norbain SD Ltd

'Was all very professional'
Senior Manager, Credit Lyonnais

'Perfect venue and excellently run'
IT Director, Teledesign

Sponsors

'I thought the event was worth sponsoring and thought the attendance levels were very good'
Account Marketing, Nortel Networks

'I truly enjoyed the forum. I thought it went very well. It was well organised and the content was very good'
VP Marketing, Quintum Inc

'I thought it was a thoroughly successful day and we found great benefit in taking part'
UK Field Marketing Co-ordinator, Network Associates (Sniffer)

Forum Partners

Speaking, Sponsorship and Exhibition Opportunities

If you are interested in the speaking, sponsoring and exhibiting opportunities at the Voice Over IP (VoIP) 2003 Forum and would like to increase your profile at this event please contact Ashley Oulton at IBA Forum on +44 (0) 20 8290 6803 or email ashley@ibaforum.co.uk

Forum Venue

Congress Centre
28 Great Russell Street
London WC1B 3LS

Congress Centre is situated in central London only 3 minutes walk away from Tottenham Court Road underground station, which has excellent direct links to Euston, Charing Cross, Waterloo and Liverpool Street railway stations. There are also two public car parks close by in Great Russell Street and Museum Street.

A very good location map may be found on the Congress Centre's website at:
www.congresscentre.co.uk/htm/Congress2.htm

Forum Delegate Registration

Voice Over IP (VoIP) 2003 Forum, 12th November 2003, Congress Centre, Great Russell Street, WC1

Please note attendance as a delegate at the Voice Over IP (VoIP) 2003 Forum is free of charge to representatives of end user companies who pre-register for the event. As IBA Forum events are normally oversubscribed we recommend that you register today!

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