conferences | forums | about IBA | contact us

home | email


	event registration

	sponsorship & exhibition opportunities

	testimonials

	request more information

	suggest a topic

IP Communications 2004 Forum

Inmarsat Headquarters, London EC1
Thursday, 17th June, 2004

The 120 delegates who attended the recent IP Communications 2004 Forum voted it a huge success. They listened to presentations from senior representatives from Cable & Wireless, Kingston Communications, Tiscali, THUS, Sirocom, Interoute and Codima Technologies, together with a case study from Matt Winckless of the RSPCA and Winckless Consulting.

The delegates themselves were made up of IT, ICT, Network and Telecoms Managers and Directors from Corporates, SMEs and Government. Including from the private sector: 3i; ADM Milling; BBC; Capital One Bank; Man Investments; Hammonds; OAG Worldwide; Remel Europe; Olswang; Parexel; Yorkshire Building Society, and from the public sector: NHS; NATO; Suffolk Constabulary; Terrence Higgins Trust; Oxfam; Borough of Poole; Chelmsford Borough Council; Suffolk Police; University Hospital and North Staffordshire Health, to mention a few.

This is what they had to say about the event:

"Very usefull, especially ROI & QoS"
Head of Telecommunications, North Staffs Health

"Well presented, excellent venue"
Group IT Manager, Rodwell Engineering Group

"Well organised, very informative"
IS Specialist, Parexel

"Very well presented and put together"
Telecoms Officer, Chelmsford Borough Council

"Well run, very well organized, good quality speakers, very informative, excellent location"
Managing Director, Definiendum

"Good knowledgeable speakers, good references to real case studies"
Network & Telecoms Manager, Oxfam

"Excellent — Good content and varied, exhibitions also good"
Managing Consultant, Arup Communications

"Thought provoking topics — mostly well presented. A good widespread view of what is available and how it can be deployed"
Sqn Ldr Joe Brown, Comms Engineer, NATO

The sponsoring partners were equally enthusiastic about the event and had this to say:

"Venue and organisation were good and it was certainly a good and worthwhile event"
MPLS Product Manager, THUS.

"Congratulations on another successful event!"
Marcoms & Channel Marketing, Tiscali Business Services

"It was very useful"
Marketing Manager, Codima Technologies

photograph

Introduction
The aim of the forum
Key issues to be discussed
The forum format
Who should attend
Benefits of attending
Forum agenda
Speaking, Sponsoring & Exhibiting opportunities
Testimonials from previous forums
Forum Partners
Forum venue
Delegate Registration

Introduction

IP is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP enables all types of communications – voice, video and data, wired and wireless voice – run over a single Internet Protocol (IP) network. In turn, users can become more mobile, more productive with greater access to new levels of feature functionality from a diverse range of devices, including phones, PCs, PDAs and mobile phones and can have consistent access to an array of new business communications applications and solutions.

IP Telephony, Unified Messaging, IP Audio/Video Conferencing and IP Contact Centre applications are just a few examples of such solutions. According to recent figures from industry analyst Synergy Research, the market for IP Telephony alone is predicted to grow to $4.4bn in 2006 from $849m in 2002. The recent development and improvement of performance, functionality, standards, security and quality of service (QoS), now make IP Communications a very attractive option and the benefits speak for themselves:

reduced phone bills and operational costs
reduced network management overhead and more integrated systems
more intelligent call handling
increased employee mobility, flexibility and productivity
greater operational efficiency and change flexibility
more efficient support for remote workers

However, whilst IP Communications is currently on the minds of many IT executives, confusion over the most appropriate implementation options (pure IP versus IP enabled PBXs; unmanaged vs managed), and concerns about quality of service (QoS), standards, costs, voice quality and security still abound. IT Executives who are looking to discover if they can achieve real return on their investments from IP, find it increasingly difficult to get unbiased and clear information. This one-day forum plans to fill that need.

The aim of the forum

The IP Communications 2004 Forum aims to give senior IT, Network and Telecoms executives a thorough insight into the strategic and business issues relating to IP Communications implementation and management, whilst at the same time providing a platform for networking with leading vendors of IP Communications technology and solutions at the accompanying exhibition.

Key issues to be discussed

What are the real business benefits of IP Communications?
What are the pros and cons versus existing networks?
How to implement a framework for developing an IP Communications strategy
How to develop IT and operational capabilities for IP Communications
What are the IP Communications implementation options? (Pure IP vs IP-enabled PBX systems; unmanaged services vs managed)
How standards such as Session Initiation Protocol (SIP) have effected IP rollouts
What QoS (Quality of Service) and SLAs (Service Level Agreements) should be in place?
What steps to take to manage and secure your IP network?
What are the rewards and risks in IP implementation? What are the killer applications?
How are companies presently using IP Communications technology?

The forum format

The IP Communications Forum will consist of a one-day conference with a series of presentations from leading industry experts and vendors together with actual end user case studies. There will also be an exhibition where delegates will have access to a range of supplier companies during the conference refreshment and lunch breaks.

Who should attend?

The IP Communications 2004 Forum will be of major importance to:

Managing Directors and CEOs
IT Directors and CIOs
IT Managers
Network Managers
Network Architects
Telecoms Directors/Managers
IS Directors/Managers
Systems Managers/Administrators
eBusiness Managers

From Corporates, SMEs and Government. In addition to managers from other functional activities who wish to gain a greater understanding of IP Communications

(Please note attendance as a delegate at the IP Communications 2004 Forum is free of charge to representatives of end user companies who pre-register for the event)

Delegates at past forums have included senior IT, Network, Systems and Telecoms decision makers from both the private and public sectors. Including Abbey National, Allianz Dresdner, Anchor Trust, AXA, AstraZeneca, BAA; British Airways, British American Tobacco, Barclays Bank, B&Q, Bernard Mathews, British Tourist Authority, CIGNA International Investment, Citibank, CO-OP, Cornhill Insurance, Corporation of London, Credit Lyonnais, Credit Suisse, DHL, English Heritage, Essex County Council, Federal Express, GlaxoSmithKline, Halliburton, House of Fraser, HSBC, Inland Revenue, J. Sainsbury, John Lewis, Surrey Police, Legal Services Commission, Lloyds TSB, Lombard Direct, Merril Lynch, Metropolitan Police, Ministry of Defence, National Air Traffic Services, Nestle UK, North Yorkshire Police, Norwich Union, OAG, Pearson, Post Office, Prudential, Public Records Office, Queens Moat Houses, Railtrack, Rolls Royce, Royal Brompton Hospital, Safeway Stores, Savills, SBC Warburg, Sedgwick Noble Lowndes, Southern Water, State Street Global Investors, Tesco, Thames Valley Police, Thames Water, The Court Service, Unilever, US Airtours, Visa, Waitrose and Yorkshire Building Society.

Benefits of attending

Opportunity to gain knowledge and insight from industry leaders
Make informed decisions about incorporating IP Communications into your business strategy
Discover how to achieve real return on investment from IP Communications
Relaxed but focussed atmosphere to explore new ideas and technologies with industry experts and peers away from the distraction of the office.

Forum agenda

IP Communications 2004 Forum, 17th June 2004,
Inmarsat Headquarters, London

09:00	Registration and refreshments in the exhibition area
09:30	Chairman's Introduction - David Tansley, Partner, Telecoms Practise, Deloitte Consulting
09:35	IP VPNs - Cornerstone for Convergence Summary of the theoretical financial and functional benefits of converging separate communications infrastructures. Considerations on how the underpinning ICT infrastructures will evolve to support business change. The role of IP-VPNs in achieving these objectives. Real customer examples of the barriers to convergence and the strategies to overcome them. Examples of issues such as return of investment, quality, availability and security Duncan Black, Director, Corporate Solutions Strategy, Cable & Wireless
10:05	IP VPN as a Managed Service What do you get in a Managed IP VPN Service Managed Service versus Managed Solution - extending the boundaries of the service. The Systems and Process framework to support a Managed IP VPN Service The role of the Service Level Agreement Paul Bulmer, Head of Data & IP Services, Kingston Communications
10:35	Extending the IP user base to cost justify IP Investment How can organisation maximise efficiency from their investment into corporate infrastructure? What ROI can be achieved through workforce mobility? What benfits can an MPLS IP VPN bring to an organistaion? Are there real security benefits? Craig Thomas, Director of Marketing, Tiscali
11:05	Refreshment break in the exhibition area
11:35	Are you ready for convergence? Convergence is not just about a company installing an IP PBX. If you want to get something truly valuable out of convergence there are other pieces you need to make your converged IP communications a success: What does convergence really mean to my organisation? What challenges need to be overcome? Technical Organisational Commercial How do I ensure that my organisation gets the most out of a converged network? A Case Study Falk Bleyl, MPLS Product Manager, Thus
12:05	Managing your IP network - Domestic, Global, Home and Roam Technology is critical, but QOS is the yard stick of today's IT Director! Now is the era of the VNO, delivering best of breed IP technologies at the core, with a "total management wrap". Simon Rogan, Managing Director, Sirocom
12:35	"The time to repair the roof is when the sun is shining" The importance of knowing your network before introducing new services Moving from a statistical management model to a service-based one Contextual data - a new architecture for network and service management. Pravin Mirchandani, EVP Product Strategy & Marketing, Codima Technologies
13:05	Buffet lunch in the exhibition area
14:05	Adaptive Networking — information, networking and communication solutions for the enterprises Enabling enterprises to break away from the limitations of a traditional telecoms model and technologies: Convergence today Enterprise networking & network hierarchy Distributed services Adaptive service platforms IP service platform Converged voice and data services Mathew Finnie, VP IP & Systems, Interoute
14:35	End User Case Study with Matt Winckless of Winckless Consulting Services Matt works with the business and public sector on their IP Architecture and standards strategy and IT projects, and is completely independent of any particular vendor or reseller. He is part of a team of consultants all with extensive end user project experience in various fields, and has been responsible for the success of some of the biggest and most advanced IP telephony, VOIP and converged network implementations to date. Including the RSPCA and Surrey County Council roll outs. Matt is also still employed by the RSPCA on a part-time basis as their IT Architecture and Standards Manager.
15:05	Roundtable panel discussion
15:45	Close of Forum

Speaking, Sponsorship and Exhibiting Opportunities

If you would like to increase your profile at this event please contact Ashley Oulton at IBA Forum on +44 (0) 20 8290 6803 or email ashley@ibaforum.co.uk

Testimonials from last year's IP Communications Forum

"Good selection of speakers and topics"
Systems Consultant, CIGNA Investment

"All presentations relevant and informative"
Network Manager, House of Fraser

"Very informative"
Senior Network Engineer, OAG Worldwide

"Very useful"
IT Consultant, Essex County Council

"Good range of speakers"
Head of Networks, Allianz Dresdner Asset Management

"Truly excellent"
Director, UMTS Technologies

"Dealt with the really important issues and not the hype"
IT Director, Teledesign

The sponsoring partners were also enthusiastic in their feedback about the event:

"Overall, I found the event to be excellent. I do enough of these around the world to know immediately if it's well run and well organised, and this one was. The quality of attendees was also extremely high"
Head of Strategic Marketing, Mitel

"IBA Forum events are always well managed, as well as precisely targeted to attract a high calibre audience, and we have always found them useful in terms of benefiting our business and facilitating networking with the right companies"
Marketing Team, MCI

"It was a good event: good audience. In summary, an event I would recommend to attend again"
Product Marketing Manager, Nortel Networks

"Overall I think the event was excellent. More importantly it was excellent value for money"
Director of Marketing EMEA, Packeteer

Forum Partners

Forum Venue

Constellation Conference Suite
Inmarsat Headquarters
99 City Road
London EC1Y 1AX

Inmarsat Headquarters is conveniently situated in the heart of the City and benefits from excellent transportation options. It is situated right next to Old Street rail and underground station, including the Northern Line, City Branch and British Rail (leave by exit 3 to reach the building). It is also close to Moorgate underground station and Liverpool Street, which boasts connection to the Circle, Hammersmith & City, Metropolitan and Central lines.

The area is also well served by buses and taxi cabs and is a mere 20 minutes from London City Airport. The nearest NCP car parks are located at: Finsbury Park Square(24hrs Mon-Fri; Sat until 5pm), Paul Street (7am-7pm Mon-Fri) and Tabernacle Street (7am-7.30pm Mon-Fri.)

A very good location map may be found on the Inmarsat website at: www.inmarsat.com

Delegate Registration

IP Communications 2004 Forum, 17th June, Inmarsat Headquarters, City Road, London EC1

Please note attendance as a delegate at the IP Communications 2004 Forum is free of charge to representatives of end user companies who pre-register for the event. As IBA Forum events are normally oversubscribed we recommend that you register today!

Contact

For further information on the above event please
email ashley@ibaforum.co.uk or
tele +44 (0) 20 8290 6803

IBA Forum logo

conferences | forums | about IBA | contact us | home