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Network Performance Management Forum

Inmarsat Conference Centre, London EC1
Thursday, 25th November 2004

The recent Network Performance Management 2004 Forum was voted a huge success by the IT and Network Managers from Corporates and Government who attended. During the course of the day they had the opportunity to hear from some of the world's leading providers of Network Performance Management tools and solutions. Including senior representatives from organizations such as Network General, Network Instruments, Fluke Networks, Chevin, Avocent, NetScout and Phoenix Datacom.

This is what some of the delegates had to say about the event:

"Well thought out and excellent content"
Technical Design Manager, Legal Services Commission

"Very good event. Thank you"
IT Manager, Farsound Engineering

"Excellent forum for putting in the time needed to address issues so easily overlooked and forgotten during the daily routine"
Technical Specialist — Networks, HBOS

"Very professional"
UK Voice Specialist, GlaxoSmithKline

"I am becoming a big fan of these forums! Another excellent use of a day of my time"
Systems Consultant, CIGNA Investment

Introduction
The aim of the forum
Key issues to be discussed
The forum format
Who should attend
Benefits of attending
Forum Agenda
Speaking, Sponsoring & Exhibition opportunities
Testimonials from recent IBA Forum events
Forum Partners
Forum venue
Delegate Registration

Introduction

The present day business environment has created more challenges for IT/Network Managers. How do I get the best performance from my existing applications? How do I get the best out of my available bandwidth? How do I eliminate downtime and the risk of data loss? How do I reduce new deployment problems and risk? How can I increase productivity and lower costs?

In addition, the introduction of applications such as IP Communications (IP Telephony, VoIP, IP VPN, Unified Messaging and Video over IP) and WLAN has given IT/Network Managers further concerns regarding the performance and management of their networks.

A survey of IT/Network Managers carried out recently by 'Computing' magazine stated that "controlling costs was no longer the prime concern" - "quality of network traffic and security" were the main worries. In the past people's primary concern was always "how to save money". Now people are thinking about "how to improve the overall performance of their networks"

The recent development and improvement of network performance management and (QoS) quality of service tools and systems, now make Network Performance Management a very attractive option and the benefits speak for themselves:

greater management and monitoring control over the performance of the applications
enhanced network performance and reliability
reduced network management overhead and more integrated systems
more intelligent handling
greater organisational and change flexibility
new ways to reduce new deployment problems and risks

However, confusion still abounds and IT/Network Managers, who are looking to discover how to get the best out of their networks, find it increasingly difficult to get unbiased and clear information. This one-day event plans to fill that need.

The aim of the forum

The Network Performance Management 2004 Forum aims to give IT/Network Managers a thorough insight into the strategic, technical and business issues relating to Network Performance and Management, whilst at the same time providing a platform for networking with leading vendors of Network Performance Management technology, solutions and tools at the accompanying exhibition.

Key issues to be discussed

What are the real business benefits of Network Performance Management tools and systems?
How can new technologies enhance network performance?
What are the latest advancements in technology that can create additional network capacity?
What are the recent developments in bandwidth optimisation and usage?
How do you get the best out of your servers?
How can systems offer better control and visibility?
How will new applications like IP Telephony, VoIP and WLAN affect network traffic and the performance of existing applications?
What products are available for monitoring, controlling and accelerating application performance?
What tools are available to measure the performance of applications and analyse results?
What tools are available to reduce new deployment problems and risk?
How can remote access and control systems such as KVM-over-IP be utilized to achieve non-stop data centre performance, at any time, from anywhere?
What tools can automatically send alerts when the status of data centre appliances or room environment exceeds pre-set performance parameters?
What are the Network Performance Management implementation options?
How are companies presently using Network Performance Management tools and systems?

The forum format

The Network Performance Management 2004 Forum will consist of a one-day conference with a series of presentations from leading industry experts, vendors and analysts, together with actual end user case studies. There will also be an exhibition where delegates will have access to a range of supplier companies during the conference refreshment and lunch breaks.

Who should attend?

The Network Performance Management 2004 Forum will be of major importance to:

Managing Directors and CEOs
IT Directors and CIOs
IT Managers
Network Managers
Network Architects
Telecoms Directors/Managers
ICT Managers/Directors
IS Directors/Managers
Systems Managers/Administrators
eBusiness Managers

From Corporates, SMEs and Government. In addition to managers from other functional activities who wish to gain a greater understanding of Network Performance Management.

(Please note attendance as a delegate at the Network Performance Management 2004 Forum is free of charge to representatives of end user companies who pre-register for the event)

Delegates at past forums have included senior IT, Network, Systems and Telecoms decision makers from both the private and public sectors. Including Abbey National, Allianz Dresdner, Anchor Trust, AXA, AstraZeneca, BAA; British Airways, British American Tobacco, Barclays Bank, B&Q, Bernard Mathews, British Tourist Authority, CIGNA International Investment, Citibank, CO-OP, Cornhill Insurance, Corporation of London, Credit Lyonnais, Credit Suisse, DHL, English Heritage, Essex County Council, Federal Express, GlaxoSmithKline, Halliburton, House of Fraser, HSBC, Inland Revenue, J. Sainsbury, John Lewis, Surrey Police, Legal Services Commission, Lloyds TSB, Lombard Direct, Merril Lynch, Metropolitan Police, Ministry of Defence, National Air Traffic Services, Nestle UK, North Yorkshire Police, Norwich Union, OAG, Pearson, Post Office, Prudential, Public Records Office, Queens Moat Houses, Railtrack, Rolls Royce, Royal Brompton Hospital, Safeway Stores, Savills, SBC Warburg, Sedgwick Noble Lowndes, Southern Water, State Street Global Investors, Tesco, Thames Valley Police, Thames Water, The Court Service, Unilever, US Airtours, Visa, Waitrose and Yorkshire Building Society.

Benefits of attending

Opportunity to gain knowledge and insight from industry leaders
Make informed decisions about incorporating Network Performance Management tools and solutions into your business strategy
Discover how to improve the overall performance and reliability of your networks
Relaxed but focussed atmosphere to explore new ideas and technologies with industry experts and peers away from the distraction of the office.

Forum Agenda

Network Performance Management 2004 Forum
25th November 2004, Inmarsat Headquarters, London EC1

09:00	Registration and refreshments in the exhibition area
09:30	Chairman's Introduction Dave Tansley, Partner, Technology & Telecoms Practise, Deloitte Consulting
09:35	"I Can't Get to my Servers!" The dangers of corporate governance and non compliance are real Failure is not an option, nor is inaction Non-stop business to fulfill compliance can be largely met by 'Five 9s' uptime network performance Five 9s uptime is achieveable (just 15mins downtime per year) Secure anywhere any time Bios-level remote access and control helps achieve Five 9s uptime John Curran, Product Development Strategist, Avocent
10:05	Best Practices in Network Performance Management Supporting revenue: the network management business challenges Elements of Network Performance Management Technical challenges of network management Perspective on new technologies Best practices in Network Performance Management Stuart Beattie, Senior Manager, EMEA Marketing, Network General
10:35	Coping with New Technologies and Applications New technologies and applications The effect on overall network performance and on existing applications Techniques for reducing the risk (and embarrassment) Troubleshooting problems when they do occur Tony Smith, Marketing Manager, Phoenix Datacom Ltd
11:05	Refreshment break in the exhibition area
11:35	Successful Service Level Management Should you Consider SLA's? The Metrics that Matter Measuring End-User Experience Root Cause Analysys and Problem Solving Mark Mullins, Marketing Manager, Fluke Networks Europe
12:05	Considerations when Choosing a Network Performance Monitoring Solution What does it mean? Why do it? When is a good time? Where to look? How to do it? Who to choose? Ian Cummins, Director of European Sales, Network Instruments
12:35	How new Technologies can Enhance Network Performance 'Synthetic User' approach, using software emulation of a real user to accurately measure network, server, application and service performance. How this new technology - combined with existing, more familiar network management technologies - can deliver real business benefits by concentrating on the only thing that really matters when managing a network, the users' perception of its performance. Why reduced downtime doesn't always mean a return on investment, but where you can get a measurable return from network management Why network management is like exercise Mark Kerrison, Commercial Director, Chevin Limited
13:05	Buffet Lunch in the exhibition area
14:05	End User Case Study and 'Q & A' session with Keith Newman, IT Production Manager, Royal Borough of Kensington and Chelsea
14:50	Moderated Roundtable Panel Discussion with the forum speakers and an opportunity for the audience to ask questions
15:30	Close of Forum

Speaking, Sponsorship and Exhibition Opportunities

If you would like to increase your profile at this event please contact Ashley Oulton at IBA Forum on +44 (0) 208 290 6803 or email ashley@ibaforum.co.uk

Testimonials from recent IBA Forum events

IP Communications 2004 Forum, Congress Centre London, 17th June 2004

Delegates

"Very useful, especially ROI & QoS"
Head of Telecommunications, North Staffs Health

"Well presented, excellent venue"
Group IT Manager, Rodwell Engineering Group

"Well organised, very informative"
IS Specialist, Parexel

"Very well presented and put together"
Telecoms Officer, Chelmsford Borough Council

"Good knowledgeable speakers, good references to real case studies"
Network & Telecoms Manager, Oxfam

Partners

"Congratulations on another successful event!"
Marcoms & Channel Marketing, Tiscali Business Services

"Venue and organisation were good and it was certainly a good and worthwhile event"
MPLS Product Manager, THUS.

"It was very useful"
Marketing Manager, Codima Technologies

IP VPN 2004 Forum, Congress Centre London, 5th February 2004

Delegates

"Excellent, I found it very informative with minimum hard sell"
IT Manager, Trader Media Group

"Worthwhile. Worth taking a day out of the office to hear from many different companies in one day and one place"
Network Manager, Legal & General

"Very good, was very impressed with the quality of the speakers"
Network Manager, Trinity Mirror Group

"Little overlap of subjects. Hardly any marketing. Just what I wanted"
Network Manager, RSM Robson Rhodes

"Very informative. Quality of speakers good. Addressed several topics I was uncertain of"
Network Manager, Suffolk Constabulary

Partners

"I thought it was a good event - both the quality and quantity of the audience which separated it from others"
Product Marketing Manager, Nortel Networks

"We had very positive feedback from those that attended. Well done on a great event!"
Event Manager, Cable & Wireless

"I thoroughly enjoyed it, found the audience very receptive and I am sure that it will provide useful for us over the coming months to grow our business"
Technical Services Manager, Easynet

"Thanks for organising this event I am very happy with how it went. Lots of interest in SAVVIS generated"
Manager, Strategic Partnerships, SAVVIS

Forum Partners

Forum Venue

Constellation Conference Suite
Inmarsat Conference Centre
99 City Road
London EC1Y 1AX

The Inmarsat Conference Centre is conveniently situated in the heart of the City and benefits from excellent transportation options. It is situated right next to Old Street rail and underground station, including the Northern Line, City Branch and British Rail (leave by exit 3 to reach the building). It is also close to Moorgate underground station and Liverpool Street, which boasts connection to the Circle, Hammersmith & City, Metropolitan and Central lines.

The area is also well served by buses and taxi cabs and is a mere 20 minutes from London City Airport. The nearest NCP car parks are located at: Finsbury Park Square(24hrs Mon-Fri; Sat until 5pm), Paul Street (7am-7pm Mon-Fri) and Tabernacle Street (7am-7.30pm Mon-Fri.)

A very good location map may be found on the Inmarsat website at:
www.inmarsat.com

Delegate Registration

Network Performance Management 2004 Forum, 25th November 2004, Inmarsat Conference Centre, 99 City Road, London, EC1

Please note attendance as a delegate at the Network Performance Management 2004 Forum is free of charge to representatives of end user companies who pre-register for the event. As IBA Forum events are normally oversubscribed we recommend that you register today!

Contact

For further information on the above event please
email ashley@ibaforum.co.uk or
tele +44 (0) 20 8290 6803

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