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IP Communications 2005 Forum

Inmarsat Headquarters, 99 City Road, London EC1
Wednesday, 22nd June, 2005

The 100 delegates who attended the third annual IP Communications 2005 Forum on 22nd June, were full of praise in their feedback questionnaires for the content and focus of the speakers presentations, and the networking opportunities at the event. They listened to presentations from senior representatives from Cable & Wireless, Tiscali, THUS, NextiraOne, InfoVista, Power Corporate Solutions, and an end user case study of the RSPCA and Surrey County Council roll-outs from Matt Winckless of Winckless Consulting.

The delegates themselves were made up of IT and Network decision makers from Corporates, SMEs and Government. Including representatives from Abbey, Deutsche Bank, Southern Water, TRW Automotive, Your Space, Northern Rock, Rolls Royce, BAA, Terrence Higgins Trust, Selfridges, The Travel Company, Brown Butler, Lloyds TSB, EAT Ltd; Financial Times; UFJ Bank, GlaxoSmithKline; Oxfam; Royal Mail and Reuter Brooks, to mention a few.

This is what they had to say about the event:

"Well organised, well focused"
IT Development Manager, Translink

"Good technical exposure with market leaders excellent exposure to new IP technology"
Business Analyst, EAT Ltd

"Very useful overview of issues relating to IP"
Global Infrastructure Manager, TRW Automotive

"First attendance found it very useful"
Senior Manager IT Development, Northern Rock

"Very focussed on VoIP but that suited me. Worth my time"
Head of Operational Strategy, Financial Times

"Very good!"
Technical Services Manager, Selfridges

"Very professionally set up and quality of speakers very good"
Programme Manager, BIAIT

"Very useful haven't attended one before, and it gave me the information I had hoped for plus a bit more besides"
Managing Director, TS Technology

photograph

Introduction
The aim of the forum
Key issues to be discussed
The forum format
Who should attend
Benefits of attending
Forum agenda
Speaking, Sponsoring & Exhibiting opportunities
Testimonials from previous forums
Forum Partners
Forum venue
Delegate Registration

Introduction

IP is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP enables all types of communications – voice, video and data, wired and wireless voice – run over a single Internet Protocol (IP) network. In turn, users can become more mobile, more productive with greater access to new levels of feature functionality from a diverse range of devices, including phones, PCs, PDAs and mobile phones and can have consistent access to an array of new business communications applications and solutions.

IP Telephony, Unified Messaging, IP Audio/Video Conferencing and IP Contact Centre applications are just a few examples of such solutions. According to recent figures from industry analyst Synergy Research, the market for IP Telephony alone is predicted to grow to $4.4bn in 2006 from $849m in 2002. The recent development and improvement of performance, functionality, standards, security and quality of service (QoS), now make IP Communications a very attractive option and the benefits speak for themselves:

reduced phone bills and operational costs
reduced network management overhead and more integrated systems
more intelligent call handling
increased employee mobility, flexibility and productivity
greater operational efficiency and change flexibility
more efficient support for remote workers

However, whilst IP Communications is currently on the minds of many IT executives, confusion over the most appropriate implementation options (pure IP versus IP enabled PBXs; unmanaged vs managed), and concerns about quality of service (QoS), standards, costs, voice quality and security still abound. IT Executives who are looking to discover if they can achieve real return on their investments from IP, find it increasingly difficult to get unbiased and clear information. This one-day forum plans to fill that need.

The aim of the forum

The IP Communications 2005 Forum aims to give IT, Network and Telecoms decision makers a thorough insight into the strategic and business issues relating to IP Communications implementation and management, whilst at the same time providing a platform for networking with leading vendors of IP Communications technology and solutions at the accompanying exhibition.

Key issues to be discussed

What are the real business benefits of IP Communications?
What are the pros and cons versus existing networks?
How to implement a framework for developing an IP Communications strategy
How to develop IT and operational capabilities for IP Communications
What are the IP Communications implementation options? (Pure IP vs IP-enabled PBXs vs IP Centrex systems; unmanaged services vs managed) (gradual migration vs complete migration)
What role do IP VPNs have to play?
How have standards such as Session Initiation Protocol (SIP) affected IP rollouts?
What QoS (Quality of Service) and SLAs (Service Level Agreements) should be in place?
How will new IP applications affect network traffic and the performance of existing applications?
What products are available for monitoring, controlling and accelerating application performance?
What tools are available to measure the performance of applications and analyse results?
How effective are quality of service (QoS) tools?
What steps to take to manage and secure your IP network?
What are the rewards and risks in IP implementation? What are the killer applications?
How are companies presently using IP Communications technology?

The forum format

The IP Communications 2005 Forum will consist of a one-day conference with a series of presentations from leading industry experts and vendors together with actual end user case studies. There will also be a small exhibition where delegates will have access to a range of supplier companies during the conference refreshment and lunch breaks.

Who should attend?

The IP Communications 2005 Forum will be of major importance to:

Managing Directors and CEOs
IT Directors and CIOs
IT Managers
Network Managers
Network Architects
Telecoms Directors/Managers
IS Directors/Managers
Systems Managers/Administrators
eBusiness Managers

From Corporates, SMEs and Government. In addition to managers from other functional activities who wish to gain a greater understanding of IP Communications

(Please note attendance as a delegate at the IP Communications 2005 Forum is free of charge to representatives of end user companies who pre-register for the event)

Delegates at past forums have included senior IT, Network, Systems and Telecoms decision makers from both the private and public sectors. Including Abbey National, Allianz Dresdner, Anchor Trust, AXA, AstraZeneca, BAA; British Airways, British American Tobacco, Barclays Bank, B&Q, Bernard Mathews, British Tourist Authority, CIGNA International Investment, Citibank, CO-OP, Cornhill Insurance, Corporation of London, Credit Lyonnais, Credit Suisse, DHL, English Heritage, Essex County Council, Federal Express, GlaxoSmithKline, Halliburton, House of Fraser, HSBC, Inland Revenue, J. Sainsbury, John Lewis, Surrey Police, Legal Services Commission, Lloyds TSB, Lombard Direct, Merril Lynch, Metropolitan Police, Ministry of Defence, National Air Traffic Services, Nestle UK, North Yorkshire Police, Norwich Union, OAG, Pearson, Post Office, Prudential, Public Records Office, Queens Moat Houses, Railtrack, Rolls Royce, Royal Brompton Hospital, Safeway Stores, Savills, SBC Warburg, Sedgwick Noble Lowndes, Southern Water, State Street Global Investors, Tesco, Thames Valley Police, Thames Water, The Court Service, Unilever, US Airtours, Visa, Waitrose and Yorkshire Building Society.

Benefits of attending

Opportunity to gain knowledge and insight from industry leaders
Make informed decisions about incorporating IP Communications into your business strategy
Discover how to achieve real return on investment from IP Communications
Relaxed but focussed atmosphere to explore new ideas and technologies with industry experts and peers away from the distraction of the office.

Forum agenda

IP Communications 2005 Forum, 22nd June 2005, Inmarsat Conference Centre, London

09:00	Registration and refreshments
09:30	Chairman's Introduction Mark Sayers, Director, 4C Strategies
09:35	I just want a simple Phone! What options do businesses have to migrate to IP communications (IPT, IPPBX, IP Centrex etc) and how can they balance financial, operational and risk factors to choose the best one? A brief review of migration options to deliver a low disruption, robust desktop IP telephony solution for your business A summary of the tangible TCO reduction and cost saving benefits & methodology for calculating these for your business - whether you DIY or outsource! What can go wrong ? technology, business process & solution provider pitfalls The technology is changing so fast - how can I avoid backing the wrong horse? Case studies - let's hear from some customers that have already migrated Rob Thomas, Head of Professional Services, Cable & Wireless
10:05	IP Telephony — balanced view to adoption A presentation designed to help the audience build the business case to adopt IP telephony within Enterprise and Medium businesses The market figures and patterns of adoption to date Considerations for adopting Enterprise IP Telephony Non cost benefits Future applications Criteria for choosing an supplier Simon Wardle, Marketing Director, NextiraOne UK Ltd
10.35	The Impact of ADSL/Broadband on the Convergence Market The Broadband market is growing and a significant rate with 250,000 residential users signing up per month and ADSL becoming the standard method of connection for smaller businesses and smaller locations /teleworkers of large enterprises. But what does this mean for the convergence of voice and data networks? Overview of the market for IPVPNs and ADSL based IPVPNs The reasons why VoIP and convergence is slow to take off in the wide area How can the issues be overcome and the importance of ubiquitous access One key ROI driver for deployment of IPT and VoIP Customer example of a fully deployed VoIP converged solution Lance Spencer, Product Director, Tiscali Business Services
11:05	Refreshment break in the exhibition area
11:35	Capitalising on an IP Multi-Service Environment Potential Services and Applications Architectures and Fundamentals Benefits Risks and Mitigation Falk Bleyl, Senior Product Manager, THUS
12:05	"Should you trust DSL for your Corporate WAN?" A customer case study where DSL has replaced MPLS Issues addressed from a customer perspective Availability & Disaster Recovery The Benefits of DSL Convergence within a DSL-based infrastructure Mark Arnold, Managing Director, Power Corporate Solutions
12:35	IP Convergence: Opportunities and Challenges for IT Services What are the key challenges to successfully managing IP Telephony? Why IP Telephony has to be managed as a service? What are the prerequisites to successfully manage IP Telephony performance and Quality of Service? What Key Performance Indicators for IP Telephony? Why best practices are critical ? Marc Lippe, Marketing Director EMEA, InfoVista
13:05	Buffet Lunch in the exhibition area
14:05	End User Case Study with Matt Winckless of Winckless Consulting Services Matt works withthe business and public sectoron their IP Architecture and standards strategy and IT projects, and is completely independent of any particular vendor or reseller. He is part of a team of consultants all with extensive end user project experience in various fields, and has been responsible for the success of some of the biggest and most advancedIP telephony, VOIP and converged network implementations to date. Including the RSPCA and Surrey County Council roll outs.
14:45	Moderated Roundtable Panel Discussion with Forum Speakers and Delegate Q&A
15:30	Close of Forum

Speaking, Sponsorship and Exhibiting Opportunities

If you would like to increase your profile at this event please contact Ashley Oulton at IBA Forum on +44 (0) 20 8290 6803 or email ashley@ibaforum.co.uk

Testimonials from last year's IP Communications 2004 Forum

"Good selection of speakers and topics"
Systems Consultant, CIGNA Investment

"All presentations relevant and informative"
Network Manager, House of Fraser

"Very informative"
Senior Network Engineer, OAG Worldwide

"Very useful"
IT Consultant, Essex County Council

"Good range of speakers"
Head of Networks, Allianz Dresdner Asset Management

"Truly excellent"
Director, UMTS Technologies

"Dealt with the really important issues and not the hype"
IT Director, Teledesign

The sponsoring partners were also enthusiastic in their feedback about the event:

"Overall, I found the event to be excellent. I do enough of these around the world to know immediately if it's well run and well organised, and this one was. The quality of attendees was also extremely high"
Head of Strategic Marketing, Mitel

"IBA Forum events are always well managed, as well as precisely targeted to attract a high calibre audience, and we have always found them useful in terms of benefiting our business and facilitating networking with the right companies"
Marketing Team, MCI

"It was a good event: good audience. In summary, an event I would recommend to attend again"
Product Marketing Manager, Nortel Networks

"Overall I think the event was excellent. More importantly it was excellent value for money"
Director of Marketing EMEA, Packeteer

Forum Partners

Forum Venue

Constellation Conference Suite
Inmarsat Headquarters
99 City Road
London EC1Y 1AX

The Inmarsat Conference Centre is conveniently situated in the heart of the City and benefits from excellent transportation options. It is situated right next to Old Street rail and underground station, including the Northern Line, City Branch and British Rail (leave by exit 3 to reach the building). It is also close to Moorgate underground station and Liverpool Street, which boasts connection to the Circle, Hammersmith & City, Metropolitan and Central lines.

The area is also well served by buses and taxi cabs and is a mere 20 minutes from London City Airport. The nearest NCP car parks are located at: Finsbury Park Square(24hrs Mon-Fri; Sat until 5pm), Paul Street (7am-7pm Mon-Fri) and Tabernacle Street (7am-7.30pm Mon-Fri.)

A very good location map may be found on the Inmarsat website at: www.inmarsat.com

Delegate Registration

IP Communications 2005 Forum, Wednesday, 22 June 2005, Inmarsat Conference Centre, 99 City Road, London EC1

Please note attendance as a delegate at the IP Communications 2005 Forum is free of charge to representatives of end user companies who pre-register for the event. As IBA Forum events are normally oversubscribed we recommend that you register today!

Contact

For further information on the above event please
email ashley@ibaforum.co.uk or
tele +44 (0) 20 8290 6803

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