Enterprise VoIP 2006 Forum

Inmarsat Conference Centre, 99 City Road, London EC1
Wednesday, 20th September, 2006

The 100 delegates who attended the fifth annual Enterprise VoIP 2006 Forum on 20th September, were full of praise in their feedback questionnaires for the relevance and usefulness of the speaker's presentations, and the opportunity to network with both suppliers and their peers at the event. They listened to presentations from senior representatives from Tiscali Business Services, Thus, Cable & Wireless, NTL:Telewest Business, Mitel, Internet Security Systems and Current Analysis.

The delegates themselves were made up of IT and Network decision makers from Corporates, SMEs and Government. Including representatives from Bernard Mathews, Bournemouth Borough Council, Buckinghamshire Primary Care Trust, Bucks County Council, Coors Brewers, Devon & Cornwall Police, DHL, Eagle Global Logistics, EDF Energy, English Heritage, FSA, GlaxoSmithKline, Harlow District Council, Haymarket Publishing, House of Fraser, Legal Services Commission, Lloyds TSB, North Somerset Council, Nottingham City Primary Care Trust, Scottish Executive, Thames Valley Police, The Tetley Group, University of Nottingham, William Grant & Sons and Yorkshire Building Society, to mention a few.

This is what they had to say about the event:

"An interesting and useful day that has provided a good insight into the benefits and issues of moving to an IP environment"
Telecoms Manager, Devon & Cornwall Police

"Well organized — relevant to my IT challenges"
IT Services Director, DHL

"Good variety of speakers, and topics — some useful information obtained without too much of a sales pitch"
Voice Services Manager, Yorkshire Building Society

"Very informative, introduced important benefits of VoIP and more importantly the applications that sit along side and give greatest value to the investment"
Head of Telecoms, Nottingham City Primary Care Trust

"Impressive line-up of speakers, giving consistent and valuable message, very useful event"
Network Manager, North Somerset Council

"A good balance between explaining VoIP to those who might not have adopted the technology and those who have used it for a while"
National ICT Manager, Terrence Higgins Trust

"A valuable use of my time, many of my queries re VoIP were answered, including some eye openers"
Head of IT, Metroline Travel

"Valuable, brought awareness to challenges facing VoIP deployment"
Network Manager, Eagle Global Logistics

Introduction
The aim of the forum
Key issues to be discussed
The forum format
Who should attend
Benefits of attending
Forum Agenda
Speaking, Sponsoring & Exhibition opportunities
Testimonials from last year's forum
Forum Partners
Forum venue
Delegate Registration

Introduction

VoIP (Voice over IP) offers a flexible, cost-effective and secure alternative to expensive traditional leased lines, and are an especially effective and efficient means of communication for companies who have multiple sites, are adding additional branches, or for the scheduled replacement of existing networks. VoIP can also enable organisations to extend secure and cost-effective connectivity to teleworkers who can become part of the office LAN via a Virtual Private Network (VPN). However, unlike traditional telephone networks it can be integrated with text and video based IP services, and can be offered in a wide range of desktop, laptop and mobile devices and appliances.

According to industry analyst Juniper Research, the VoIP market will contribute $32bn, or roughly 12 per cent, to the total telephony market by 2009. The market in Europe has moved from "lots of hype and no action" to a situation where VoIP is on the corporate agenda.

The recent development and improvement of performance, functionality, standards, security and quality of service (QoS), now make VoIP a very attractive option and the benefits speak for themselves:

• reduced phone bills and operational costs
• reduced network management overhead and more integrated systems
• more intelligent call handling
• increased employee mobility, flexibility and productivity
• greater organisational and change flexibility
• new ways to communicate with third parties
• multimodal communication including voice, text and video

However, whilst VoIP is currently on the minds of many IT executives, concerns about implementation, quality of service (QoS), immature standards, hardware/software costs, voice quality and security still abound. IT executives who are looking to discover if they can achieve real return on their investments from VoIP, find it increasingly difficult to get unbiased and clear information. This one-day event plans to fill that need.

The aim of the forum

The Enterprise VoIP 2006 Forum aims to give IT, Network and Telecoms decision makers from end user organisations a thorough insight into the strategic and business issues relating to VoIP implementation and management, whilst at the same time providing a platform for networking with leading vendors of VoIP technology and solutions at the accompanying exhibition.

Key issues to be discussed

What are the real business benefits of VoIP?
What are the pros and cons versus existing networks?
How to implement a framework for developing a VoIP strategy - full migration or specific workgroups?
How to develop IT and operational capabilities for VoIP.
What are the VoIP implementation options? (Pure IP vs IP-enabled PBXs vs IP Centrex systems; unmanaged services vs managed)
What QoS (Quality of Service) and SLAs (Service Level Agreements) should be in place?
How effective are quality of service (QoS) tools?
How will VoIP affect network traffic and the performance of existing applications?
What products are available for monitoring, controlling and accelerating application performance?
How have standards such as Session Initiation Protocol (SIP) and H.323 affected VoIP rollouts?
What steps to take to manage and secure your VoIP network?
What are the rewards and risks in VoIP implementation? What are the killer applications?
How are companies presently using VoIP technology?
What are the other opportunities that a VoIP deployment can give? (video-conferencing, unified messaging, SMS, online collaboration services and contact centre flexibility)
Voice over wireless LAN (VoWLAN): Ready or not? Current status: what's out there, and what's coming soon, and why it's important

The forum format

The Enterprise VoIP 2006 Forum will consist of a one-day conference with a series of presentations from leading industry experts and vendors together with actual end user case studies. There will also be a small exhibition where delegates will have access to a range of supplier companies during the conference refreshment and lunch breaks.

Who should attend?

The Enterprise VoIP 2006 Forum will be of major importance to:

• Managing Directors and CEOs
• IT Directors and CIOs
• IT Managers
• Network Managers
• Network Architects/ Engineers/Administrators
• ICT Managers
• Voice Managers/Architects/Engineers
• Data Managers/Architects/Engineers
• Telecoms Directors/Managers
• IS Directors/Managers
• Systems Managers/Administrators
• Technical Architects
• Infrastructure Managers
• Project Managers
• eBusiness Managers

From Corporates, SMEs and Government. In addition to managers from other functional activities who wish to gain a greater understanding of VoIP.

(Please note attendance as a delegate at the Enterprise VoIP 2006 Forum is free of charge to representatives of end user companies who pre-register for the event)

Delegates at past forums have included senior IT, Network, Systems and Telecoms decision makers from both the private and public sectors. Including Abbey, Allianz Dresdner, Anchor Trust, Anglian Water Services, AXA, BAA; British Airways, British American Tobacco, Barclays Bank, B&Q, Bedfordshire Police, Bernard Mathews, British Tourist Authority, Citibank, CO-OP, Cornhill Insurance, Corporation of London, Credit Lyonnais, Credit Suisse, Deutsche Bank, DHL, English Heritage, Essex County Council, Federal Express, Financial Times, GlaxoSmithKline, HM Revenue & Customs, House of Fraser, HSBC, Huntingdonshire District Council, Inland Revenue, J. Sainsbury, John Lewis, Legal Services Commission, Lloyds TSB, Lombard Direct, Metropolitan Police, Ministry of Defence, National Air Traffic Services, Nestle UK, Northern Rock, North Yorkshire Police, Norwich Union, OAG, Oxfam, Prudential, Public Records Office, Queens Moat Houses, Railtrack, Rolls Royce, Royal Brompton Hospital, Royal Mail, Safeway, Savills, Selfridges, Southern Water, Surrey Police, Terrence Higgins Trust, Tesco, Thames Valley Police, Thames Water, The Court Service, Unilever, US Airtours, Visa, Waitrose and Yorkshire Building Society.

Benefits of attending

• Opportunity to gain knowledge and insight from industry leaders
• Make informed decisions about incorporating VoIP into your business strategy
• Discover how to achieve real return on investment from VoIP
• Relaxed but focussed atmosphere to explore new ideas and technologies with industry experts and peers away from the distraction of the office.

Forum Agenda

Enterprise VoIP 2006 Forum, 20th September

Speaking, Sponsorship and Exhibition Opportunities

If you would like to increase your profile at this event please contact Ashley Oulton at IBA Forum on +44 (0) 207 993 8338 or email ashley@ibaforum.co.uk

Testimonials from previous VoIP Forum

"The forum was very beneficial for me. It was very informative and the exhibitors very helpful"
Infrastructure Manager, Barclaycard International

"Very well run and attended. Good mixture of speakers and topics and very useful to see the continued developments of VoIP"
Voice Services Manager, Yorkshire Building Society

"Very good event, covering all aspects of VoIP"
Communications Manager, Epsom & Ewell Borough Council

"Excellent contrast of speakers offering different informed views on VoIP and IP Convergence"
Global Telecoms Manager, CIBA Specialty Chemicals

"Very useful and practical with real world experiences rather than sales hype"
Senior Manager Applications Development, Barlow Lyde & Gilbert Solicitors

"Excellent, very good value. Has probably saved our council a large sum of money and years of work not wasted"
Network Support Leader, Borough of Poole

"Worth my time and re-enforced my decision to trial and implement VoIP"
Head of IT Operations Strategy, Financial Times

Forum Partners

Forum Venue

Inmarsat Conference Centre
99 City Road
London EC1Y 1AX

The Inmarsat Conference Centre is conveniently situated in the heart of the City and benefits from excellent transportation options. It is situated right next to Old Street rail and underground station, including the Northern Line, City Branch and British Rail (leave by exit 3 to reach the building). It is also close to Moorgate underground station and Liverpool Street, which boasts connection to the Circle, Hammersmith & City, Metropolitan and Central lines.

The area is also well served by buses and taxi cabs and is a mere 20 minutes from London City Airport. The nearest NCP car parks are located at: Finsbury Park Square(24hrs Mon-Fri; Sat until 5pm), Paul Street (7am-7pm Mon-Fri) and Tabernacle Street (7am-7.30pm Mon-Fri.)

A very good location map may be found on the Inmarsat website at:
www.inmarsat.com

Delegate Registration

Enterprise VoIP 2006 Forum, Wednesday, 20th September
Inmarsat Conference Centre, 99 City Road, London EC1

Please note attendance as a delegate at the Enterprise VoIP 2006 Forum is free of charge to representatives of end user companies who pre-register for the event. As IBA Forum events are normally oversubscribed we recommend that you register today!

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