Enterprise Unified Communications (UC) 2009 Forum

Inmarsat Conference Centre, 99 City Road, London EC1
Wednesday, 3rd June, 2009

The second annual Enterprise Unified Communications 2009 Forum which took place on 3rd June, was voted a great success by the 100 IT decision makers that attended. They were particularly positive in their feedback questionnaires about the relevance and usefulness of all of the speakers presentations, and the opportunity to network with both vendors and their peers at the event. They listened to presentations from senior representatives from Vodafone, Alcatel-Lucent, Redstone Converged Solutions, Plantronics and UniComm Consulting.

The delegates themselves were made up of IT and Network decision makers from Corporates and Government. Including representatives from Haymarket Media Group, Nature Publishing Group, Lincolnshire County Council, RNIB, Scottish Police Services Authority, Nursing & Midwifery Council, Imperial College, Royal Brompton and Harefield NHS Trust, KGM Insurance, Metroline Travel, Eurofins Laboratories, National Grid, Barnardos, Wandsworth Borough Council, BAA, Christchurch Borough Council, Gloucestershire Hospitals NHS Trust, Huntingdon District Council, Ecclesiastical Insurance Group, EDF Energy and University of Nottingham, to mention a few.

This is what they had to say about the event:

"Nice balance with knowledgeable speakers on the subject matter"
Technical Solutions Manager, Scottish Police Services Authority

"As always useful and well run with each speaker making interesting points"
Senior Infrastructure Engineer, Nursing & Midwifery Council

"Very positive, Very Informative"
IT Manager, Nature Publishing

"An excellent mix of speakers and views made for a very interesting forum"
Group Telecoms Manager, Haymarket Media

"Very useful content for an organization just starting the UC journey"
ICT Analyst, Lincolnshire County Council

"This was a good event well executed with good presenters"
Technical Architect, Royal Institute of the Blind

"Good Presentations and content - was about right"
Head of Platform Infrastructure, Imperial College

"The forum was very interesting as it provided a wide spectrum of views instead of the standard manufactures/service providers viewpoint"
IT Manager, Leighsold Properties

Introduction
The aim of the forum
Key issues to be discussed
The forum format
Who should attend
Benefits of attending
Forum agenda
Speaking, Sponsoring & Exhibiting opportunities
Testimonials from last year's Unified Communications 2008 Forum
Forum partners
Forum venue
Delegate registration

Introduction

Unified Communications (UC) have been designed to allow people using different modes of communication, media, and devices to communicate with anyone, anywhere, at any time. All your tools for communicating brought together into a single, seamless interface.

In turn, users can become more mobile and more productive with greater access to new levels of feature functionality such as presence (which allow two parties to actually communicate with each other and not just an unattended device), from a diverse range of interfaces and devices, including phones, PCs, PDAs, and mobile phones, and can have consistent access to an array of new business communications applications and solutions such as voip, fax, video, email, voicemail, instant messaging, conferencing and presence from a single system.

and the benefits speak for themselves:

• increased employee mobility, flexibility and productivity
• more dynamic access to vital information in multiple formats
• anytime, anywhere access to all communications
• more efficient support for remote and home workers
• greater operational efficiency and moves, adds and changes flexibility
• centralized management of core systems
• reduction in total cost of ownership for communications systems
• reduction in telephone bills and operating costs

However, whilst Unified Communications is currently on the minds of many IT executives, choosing the right architecture isn't going to be easy. Virtually every supplier targeting the enterprise market with IP PBX, VoIP, web conferencing, instant messaging or video conferencing equipment offers elements of an enterprise-grade Unified Communications solution. IT Executives who are looking to discover if they can achieve real return on their investments from Unified Communications, will therefore find it increasingly difficult to get unbiased and clear information. This one-day forum plans to fill that need.

The aim of the forum

The Enterprise Unified Communications (UC) 2009 Forum aims to give IT, Network and Telecoms Managers from end user organisations a thorough insight into the strategic and business issues relating to UC implementation and management, whilst at the same time providing a platform for networking with leading vendors of UC technology and solutions at the accompanying exhibition.

Key issues to be discussed

What exactly does Unified Communications mean and what are the real business benefits?
How does a UC system enable more effective communications?
Which are the most important tools of UC - Presence, VoIP, IM, Video, Conferencing, Collaboration Tools or others?
How to design and manage a framework for developing a UC implementation strategy to integrate these tools into current business processes?
What can be added to my present infrastructure to create a UC environment?
Which components of my current set-up will not be applicable to UC, and how should they be phased out?
What are the benefits of upgrading my entire communications system to UC?
What new tools are required and how should they be implemented?
How to balance financial, operational and risk factors to choose the right ones?
How to develop IT and operational capabilities to ensure reliability, security, interoperability and manageability
The technology is developing so fast - how can you avoid backing the wrong horse?
What should you be looking for from a potential UC supplier?
How are companies presently using UC technology?

The forum format

The Enterprise Unified Communications (UC) 2009 Forum will consist of a one-day conference with a series of presentations from leading industry experts, vendors and analysts, together with actual end user case studies. There will also be a small exhibition where delegates will have access to a range of supplier companies during the conference refreshment and lunch breaks.

Who should attend?

The Enterprise Unified Communications (UC) 2009 Forum will be of major importance to:

• IT Directors and CIOs
• IT Managers
• Network Managers
• Network Architects
• Telecoms Directors/Managers
• ICT Manager/Directors
• IS Directors/Managers
• Data Managers/Architects/Administrators
• Voice Managers/Architects/Administrators
• IS Directors/Managers
• Technical Architects
• Systems Managers/Administrators
• Infrastructure Managers
• Project Managers
• Business Managers

From Corporates and Government. In addition to managers from other functional activities who wish to gain a greater understanding of Unified Communications.

(Please note attendance as a delegate at the Enterprise Unified Communications (UC) 2009 Forum is free of charge to representatives of end user companies who pre-register for the event)

Delegates at past forums have included senior IT, Network, Systems and Telecoms decision makers from both the private and public sectors. Including Abbey, BAA, Barclays Bank, Bedfordshire Police, Belfast City Council, Bernard Mathews, B&Q, Borough of Poole, Bournemouth Borough Council, British Airways, British Tourist Authority, Buckingham Primary HealthCare Trust, CIBA Chemicals, Citibank, Co-op, Coors Brewers, Corporation of London, Department for Educations & Skills, DHL, Durham University, Eagle Global Logistics, EDF Energy, Epsom & Ewell Borough Council, Essex County Council, Gloucestershire Hospital NHS Trust, Goldsmiths College, Harlow District Council, HM Revenue & Customs, Huntingdon District Council, John Lewis, Lloyds TSB, Metropolitan Police, NHS, Northern Rock, North Somerset Council, North Yorkshire Police, Nottingham City Primary HealthCare Trust, Public Records Office, Rolls Royce, Royal Brompton & Harefield Trust, Royal Mail, Savills, Selfridges, Southampton University, Southern Water, Thames Valley Police, The Court Service, Tyne Metropolitan College, United Lincolnshire Hospitals NHS Trust, University of Nottingham and Yorkshire Building Society.

Benefits of attending

• Opportunity to gain knowledge and insight from industry leaders
• Make informed decisions about incorporating Unified Communications technology and solutions into your business strategy
• Discover how to achieve real return on investment from Unified Communications
• Relaxed but focussed atmosphere to explore new ideas and technologies with industry experts and peers away from the distraction of the office.

Forum agenda

Enterprise Unified Communications (UC) 2009 Forum, 3rd June 2009, Inmarsat Conference Centre

Speaking, Sponsorship and Exhibition Opportunities

If you would like to increase your profile at this event please contact Ashley Oulton at IBA Forum on +44 (0) 20 7993 8338 or email ashley@ibaforum.co.uk

Testimonials from last year's Enterprise Unified Communication 2008 Forum

"Good quality, some good depth and insights of value"
Head of IT & Systems, Water Aid

"Excellent - Lots of ideas!"
Technical Architect, RNIB

"Informative session given by experienced and knowledgeable contributors - Very useful for preparing future projects within my organization"
Information Manager, Christchurch Borough Council

"Well worth attending - it provided some good insights"
Head of Information & Communications Systems, Bedfordshire Police

"A worthwhile investment of my time"
Office Services Manager, Royal College of Physicians

"Very useful, provided good quality of information on the current position with the technology"
Head of Network Services, Lloyds TSB

"The forum was very beneficial for me. It was very informative and the exhibitors very helpful"
Infrastructure Manager, Barclaycard International

Forum Partners

Forum venue

Inmarsat Conference Centre
99 City Road
London EC1Y 1AX

The Inmarsat Conference Centre is conveniently situated in the heart of the City and benefits from excellent transportation options. It is situated right next to Old Street rail and underground station, including the Northern Line, City Branch and British Rail (leave by exit 3 to reach the building). It is also close to Moorgate underground station and Liverpool Street, which has connections to the Circle, Hammersmith & City, Metropolitan and Central lines.

The area is also well served by buses and taxi cabs and is just 20 minutes from London City Airport. The nearest NCP car parks are located at: Finsbury Park Square (24hrs Mon-Fri; Sat until 5pm), Paul Street (7am-7pm Mon-Fri) and Tabernacle Street (7am-7.30pm Mon-Fri.)

A very good location map may be found on the Inmarsat website at:
www.inmarsat.com

Delegate registration

Enterprise Unified Communications (UC) 2009 Forum, Wednesday, 3rd June 2009
Inmarsat Conference Centre, 99 City Road, London, EC1

Please note attendance as a delegate at the Enterprise Unified Communications (UC) 2009 Forum is free of charge to representatives of end user companies who pre-register for the event. As IBA Forum events are normally oversubscribed we recommend that you register today!

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